At TruTrue, customer satisfaction is our priority. As we deal in food products, returns are handled carefully to ensure product safety and quality.
Returns
Returns or replacements are accepted only if:
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You receive the wrong product.
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The product arrives damaged.
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The product is expired or defective.
Please contact us within 48 hours of receiving your order and provide clear photos of the product.
Refunds
After reviewing your request, we may:
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Replace the product, or
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Issue a full or partial refund, depending on the situation.
Approved refunds are processed within 5–7 business days.
Non-Returnable Items
For hygiene and food safety reasons, we cannot accept returns for:
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Opened food products.
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Products damaged after delivery.
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Change-of-mind purchases.
Contact Us
Store Name: TruTrue
Phone: 0300-7572288 / 0323-4860323
Email: Fruture88@gmail.com
